Frequently Asked Questions

How many session do I have under the MHCP?

You are entitled to 10 sessions per calendar year under the Medicare Rebate

How many sessions do I have under the eating disorder plan ( EDP)

You are entitled to 40 sessions per calendar year

Do I need a referral to see a Psychologist?

No you don’t need a referral to access therapy you can also see a Psychologist privately.

What is Dialectical Behavioral Therapy (DBT)?

DBT focuses on helping people accept the reality of their lives and their behaviors, as well as helping them learn to change their lives, including their unhelpful behaviors. Dialectical behavior therapy was developed in the 1970s by Marsha Linehan, an American psychologist.

Client under 18 need parental consent?

Yes, If you are under the age of 18 you will need parental consent and the first session will be parental appointment only

How do I pay for my session?

Paying for your appointment is completely automated. Your card will automatically be charged 30 minutes into your appointment.

Cancellation policy

Cancellations within 48 hours will incur 50% of the full fee. Cancellations within 24 hours or non-attendance will incur 100% of the full fee. For Monday

appointments, please notify your intent to reschedule by the Friday prior, as weekends are out of business hours.

Is there parking onsite?

There is free parking under the building and along the street.